Customer consulting and support with regard to the services responsible for
Ensuring internal and external requirements, in particular with regard to regulatory, reporting, compliance and audit, within the scope of the issues under responsibility and using best practices
Operation, maintenance and maintenance of the infrastructure as well as providing powerful support for relevant systems, data maintenance, reporting and authorization management
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Customer consulting and support with regard to the services responsible for
Ensuring internal and external requirements, in particular with regard to regulatory, reporting, compliance and audit, within the scope of the issues under responsibility and using best practices
Operation, maintenance and maintenance of the infrastructure as well as providing powerful support for relevant systems, data maintenance, reporting and authorization management
...
Local Data Backup & Recovery: Administer strict on-premise backup routines, snapshots, and disaster recovery replication plans using Proxmox Backup Server.
User Support: Serve as an escalation point for mid-level technical support tickets regarding network access, infrastructure anomalies, and system errors.
Strong System Administration skills, including server management, user account administration, and operating system maintenance.Solid Network Administration capabilities covering LAN/WAN management, routing, switching, and basic network security.
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Escalate complex inquiries, plan interpretation questions, exceptions, and unresolved issues to senior team members, vendors, Payroll, or the Global Benefits COE.
Support employees, beneficiaries, and vendors by collecting and validating required documentation for benefits-related transactions.
Process benefit enrollments, life events, status changes, terminations, and other employee transactions in accordance with established procedures.
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Local Data Backup & Recovery: Administer strict on-premise backup routines, snapshots, and disaster recovery replication plans using Proxmox Backup Server.
User Support: Serve as an escalation point for mid-level technical support tickets regarding network access, infrastructure anomalies, and system errors.
Strong System Administration skills, including server management, user account administration, and operating system maintenance.
...
Local Data Backup & Recovery: Administer strict on-premise backup routines, snapshots, and disaster recovery replication plans using Proxmox Backup Server.
User Support: Serve as an escalation point for mid-level technical support tickets regarding network access, infrastructure anomalies, and system errors.
Strong System Administration skills, including server management, user account administration, and operating system maintenance.
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Other Operational Support - Provides operational and project support to the Graduate School Manager and Associate Dean, including supporting new initiatives, process improvements, finance and resource administration, research ethics monitoring, committee and meeting coordination, and other activities to ensure the effective delivery of Graduate School services.
Degree or equivalent qualification/experience in administration or a related field.
Relevant experience of 3–5 years in administration, operations, or organisational support. Experience in a university or higher education environment is an advantage.
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