Support team performance and development: Assist in supervising and developing team members by providing training, scheduling, performance feedback, and recognition to ensure productivity and growth
Minimum 2 years in a clerical role within a hospitality or large office environment.
Strong attention to detail, multitasking ability, and excellent customer service.
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Performance Monitoring: Track the progress of property cleanliness scores (guest reviews, internal audits) and implement corrective action plans where standards fall short.
Standard Operating Procedures (SOPs): Continuous evaluation of existing housekeeping SOPs, recommending and implementing updates to improve efficiency, hygiene standards, and consistency across all locations.
Experience: Minimum of 2–3 years of supervisory or quality control experience in Hotel Housekeeping, Executive/Assistant Housekeeping, or Quality Assurance within the hospitality line.
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Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies
Extensive experience in housekeeping management, preferably in a 5-star hotel.
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