Implement and maintain the content calendar by scheduling posts at optimal times using social media management tools.
Assist in developing and executing social media strategies that align with REFORM Digital’s branding and marketing objectives. This includes identifying target audiences and contributing ideas to improve reach and engagement.
Foster engagement within the online community by responding to comments, participating in relevant conversations, and building relationships with followers and influencers....
Communicate effectively, both verbally and in writing, with relevant stakeholders, including Underwriters and clients, to gather necessary information for policy administration and servicing.
Organize and maintain electronic databases, including performing data input and ongoing maintenance tasks.
Investigate and rectify any rework issues to ensure process accuracy and efficiency....
Manage end-to-end customer order processing and fulfillment, including order receipt, validation, processing, shipment scheduling, delivery coordination, and monitoring outstanding purchase orders to ensure timely and accurate order execution.
Coordinate order fulfillment activities with customers, warehouse operations, transportation providers, sales teams, and cross-functional stakeholders to ensure seamless service delivery and customer satisfaction.
Plan and monitor customer deliveries by coordinating shipment schedules, special delivery requirements, and on-site arrangements to achieve on-time delivery performance....
Responsible for the delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for data solutions.
Engage with internal technology team to facilitate access to relevant data sources and ensure data quality and governance.
Technically lead the way in reviewing and adopting new, emerging and existing tech, leveraging benefits to improve availability, operations and support objectives....
Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Build strong customer relationships through effective communication, customer advocacy, and service excellence...
Design and articulate how Aonic software architecture, including the Aonic Arc command-and-control platform, integrates with client applications and IT environments: cloud versus on-premise deployment, server setup, digital twin workflows, dashboards, and API/data integration with client systems.
Advise clients and their IT teams on network and infrastructure requirements for deployments, including connectivity (Wi-Fi/4G/5G), network security constraints, remote streaming, and centralized fleet operations.
Plan and lead product demonstrations (drone dock operations, robotics demos via remote controller and HDMI live streaming, and software walkthroughs), and maintain demonstration readiness, equipment, and backup material....
Candidates should possess solid Business and Account Management skills to manage pipelines, nurture long-term customer relationships, and deliver growth targets.
Candidates should possess excellent Communication skills, including clear presentation, negotiation, and interpersonal capabilities for internal and external stakeholder engagement....
Effective communication skills, including the ability to explain claim decisions, document findings, and collaborate with internal and external stakeholders.
High attention to detail and accuracy in data entry and documentation.
Ability to work in a fast-paced environment, manage multiple cases, and meet processing timelines....
Support financial stewardship and controls: Ensure compliance with accounting policies, financial controls, reporting requirements and governance frameworks.
Resolve reporting and data issues: Investigate and address reporting, accounting and data-related challenges, applying sound judgement and root-cause analysis techniques.
Partner with stakeholders: Build effective working relationships with finance colleagues, business stakeholders and process owners to support reporting and accounting objectives....
Ecosystem Networking: Cultivate relationships with vendors, distributors, and business partners while participating in industry events and networking activities to raise brand awareness.
Cross-Functional Collaboration: Partner with internal technical support, implementation, and delivery teams to ensure smooth post-sale deployment and customer satisfaction.
Reporting & Market Intelligence: Maintain accurate CRM records, track pipeline status, forecast sales targets for management and monitor market trends and competitive offerings....
3 Prepare presentations or any information that cover both proposed solutions and services for the particular tendering/bidding to assist Bid Manager/ Tender & Budget HOD to meet customer needs & requirements.
4 Keep up date with current and upcoming product technologies and its application to best support the Tender & Budget Team/ Sales (Business Development) Team.
5 Work closely and liaise with supplier, manufacturer, vendor, subcontractor and etc during the tendering/biding activities for bid submission document preparation to ensure competitive bid with establish and innovate proposed solutions to customers or tender needs....