Responsible for the teaching and learning aspects of the subjects including, but not limited to, teaching materials, assessments, setting examination questions and papers, marking examination scripts and other associated projects that relate to the subjects being offered.
Review, update and develop lesson plans, scheme of work, lectures/practicals, tutorials, assignments, and class discussions in compliance with the syllabus and curriculum.
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Assist with stock counting and inventory checks to maintain inventory accuracy. Identify and report damaged, missing, defective, or unidentifiable merchandise to the Inventory Leader or Sub-Leader.
Maintain the cleanliness, tidiness, safety, and proper condition of inventory and storage areas.
Follow Company procedures, work instructions, and operational standards.
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Define develop, lead and drive service level and service performance management. Produce service quality documents to track, assess, manage and control service quality (for both internal teams and external vendors). Ensure service deliveries meet defined service quality and compliance requirements.
Plan, lead and drive regional payroll processes / procedures / policies standardization. Work with respective departments / teams to complete cross function processes / procedures / policies standardization.
Review HRSSC operational documents (example : Standard Operating Procedure, Operational Procedure Manual, Blueprint, Business Process Document, Service Level Agreement, Service Engagement Contract, etc.) to ensure HRSSC operational documents are up-to-date and in compliance with defined operational model, procedures, processes, service level and governance model.
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