Utilize a range of digital forensic tools and techniques, such as Magnet AXIOM, EnCase, Forensic Tookit (FTK), and others, to recover deleted or hidden data, analyze malware, and extract relevant information from various data sources.
Task Execution & Accountability: Demonstrate a strong sense of responsibility, proactive work ethic, and efficient execution of tasks assigned by the store manager.
Identify common customer inquiries, feedback, and issues; compile reports and share insights with management for marketing and operational improvements
Analyze market feedback and competitor analysis including automotive industry policies, market trends, competitor information, and international automotive news and propose opportunities / improvement to strengthen market positioning.
Research & Reporting: Conduct market and competitor research to identify new business opportunities; track marketing performance, leads, sponsorship value, sales conversion, and commercial revenue; prepare monthly marketing and commercial reports for management.
Retention & Value Realization: Conduct account reviews, analyze usage drops, coordinate technical optimization with SA/TAM, and lead churn intervention.
Act as System and Functional Administrator for the SCM system, Batching Plant system, softphone system, and other online systems, providing front-end and back-end support for daily operations.