1,000+ Help Desk Jobs - October 2026 - High Salaries

Showing 1,071 jobs results for "help desk"
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  • Investigate reported issues and escalate complex cases to the relevant technical or game operations team.
  • Provide clear, accurate and professional responses based on established processes and game guidelines.
  • Record and maintain complete details of player interactions and case resolutions. ...
Posted
20 days ago

Transcosmos Malaysia Sdn Bhd

KL City

  • The HRIS Support Desk Agent provides technical and functional support for HR Information Systems (HRIS) to the HR organization.
  • Employees and other end users will primarily contact their respective HR teams for HR-related inquiries. When an inquiry requires HRIS-specific technical knowledge, system investigation, or troubleshooting, the HR team will escalate the case to the HRIS Support Desk Agent.
  • The HRIS Support Desk Agent is responsible for investigating and resolving HRIS-related issues within the defined support scope. When an issue cannot be resolved internally or requires vendor-level expertise, system configuration changes, or product-level investigation, the Agent will escalate the case to the appropriate HRIS vendor and coordinate the case through resolution. ...
Posted
10 days ago

Tsim Sha Tsui

  • Handle user requests for device hardware and software maintenance services.
  • Maintain good relationships with merchants.
  • Minimum 1-year working experience gained in customer service, hospitality, membership, payment ...
Posted
20 days ago
  • Collaborate and work closely with Tier 2 engineers in resolving escalated cases.
  • Concise in creating, updating, and resolving cases via ServiceNow ticketing system.
  • Diligently adhere to Operation’s Standard Operating Procedures and Processes while handling cases. ...
Posted
20 days ago

Hong Kong

  • Work closely with the Operations team to follow up with customers to ensure technical issues are resolved.
  • Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.
  • You've done this before in a fast-moving, high-growth environment ...
Posted
20 days ago

KL City

  • Monthly lifestyle allowance via TNG eWallet
  • Long-term rewards for your contributions
  • Mobile and broadband reimbursement ...
Posted
20 days ago

KL City

  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
  • System Maintenance & Updates:
  • Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
20 days ago
  • Maintain system administration documentation and procedures.
  • Assist in monitoring system and network events and identifying the root cause of issues.
  • Assist in troubleshooting server, OS and network issues with internal teams and vendors. ...
Posted
20 days ago

Singapore

  • Assist in installing, configuring, and troubleshooting switches, firewalls, wireless access points, and VPN connections to support network stability
  • Execute IT infrastructure projects including office relocations, equipment replacement, rack installation, network patching, labeling, and testing to meet project goals
  • Perform scheduled preventive maintenance and basic health checks on customer IT equipment to ensure optimal performance ...
Posted
10 days ago

Government Organization

Ang Mo Kio

  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
  • Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
  • Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. ...
Posted
20 days ago

Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )

  • Provide after-sales customer service and public relations support;
  • Support branch operations and administration tasks.
  • Minimum SPM or Diploma in any field; ...
Posted
20 days ago

KL City

  • To update stock data from time to time to ensure the accuracy of data.
  • To participate in physical stock checks when required.
  • To make entries of PO, SO Invoice, DO, GRN into the system. ...
Posted
20 days ago

KL City

  • Monitor application performance, ensuring optimal functionality and uptime.
  • Coordinate with development teams to implement software updates, patches, and enhancements.
  • Frequent night activity may be needed for system update and maintenance activity ...
Posted
20 days ago

KL City

  • Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
  • Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
  • Ensures highest standard of service delivery to our customers. ...
Posted
11 days ago

Outram

Posted
20 days ago

Singapore

  • Participate in the service ticket system and task assignment and scheduling processes.
  • Adhere to SOPs to carry out duties and escalation of issue to Level 2/3 support.
  • Provide in-house helpdesk support via phone/email/remote access support. ...
Posted
20 days ago

Singapore

  • Higher Nitec and above
  • Fresh graduates are encouraged to apply.
  • Prior exposure to networking or cybersecurity solution deployment will be an advantage. ...
Posted
20 days ago

Singapore

  • Workstation Provisioning: Set up, configure, and deploy laptops, desktop workstations, and mobile devices for onboarding employees.
  • Maintenance & Troubleshooting: Diagnose hardware/software faults, perform routine system updates, and manage IT asset inventory.
  • Documentation: Maintain clear technical documentation, standard operating procedures (SOPs), and end-user knowledge base articles. ...
Posted
20 days ago

Singapore

  • Working hours: 5.5 days
  • Monday to Friday: 8am to 5 pm
  • Saturday: 8am to 12pm ...
Posted
11 days ago

KL City

  • Perform structured assessment of each case based on evidence, transaction data, and eligibility criteria
  • Apply consistent decision frameworks to determine outcomes (approve, reject, goodwill)
  • Balance customer fairness with risk and financial exposure ...
Posted
21 days ago

Singapore

  • Manage in-house production incidents and problem management for SharePoint-related issues.
  • Conduct data analysis on large datasets to support business performance reporting.
  • Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations. ...
Posted
12 days ago

台灣

Posted
21 days ago
  • We are seeking a highly competent, hands-on, and commercially driven Executive, IT Support Administration to manage the full spectrum of IT support, and infrastructure within our Corporate Division.
  • This role is ideal for an IT professional who can independently troubleshoot technical issues, manage IT resources, coordinate with vendors, and provide reliable IT support to ensure smooth business operations.
  • Key Responsibilities ...
Posted
21 days ago

Erudite Innovation Sdn Bhd

  • Responding in a timely manner to service issues and requests
  • Repairing and replacing equipment as necessary
  • Provide feedback on processes and make recommendations on areas to improve ...
Posted
21 days ago

Katalyst Data Management

KL City

Posted
21 days ago

Outram

Posted
21 days ago

Hong Kong

  • Work Location: 親身到場
Posted
21 days ago

Singapore

  • Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
  • Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
  • Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services. ...
Posted
21 days ago

Graduan-Masca Career Fair 2018

KL City

  • Conduct factory acceptance tests, testing and commissioning procedures for all Kenann products.
  • Conduct training and product presentations for end users when required.
  • Prepare submission documents for tenders. ...
Posted
21 days ago

Singapore

  • Master and execute hardware configuration and imaging processes for workstations and laptops using Motional's standardized practices.
  • Learn, document, and continuously improve internal IT processes. Create and maintain clear support documentation for both internal and external consumption.
  • Partner effectively with multiple internal and external teams to facilitate the successful completion of projects and align with departmental OKRs (Objective and Key Results). ...
Posted
12 days ago

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