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100+ Help Desk Jobs in Selangor - October 2026 - High Salaries
Showing 170 jobs results for
"help desk"
in Selangor
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Inchcape Shipping Service
MYR2,300 - MYR2,300 Per Month
Malaysia
- This is a full-time on-site role for a COD - Customer Service Cum Forwarding at ORBIT SHIPPING SDN BHD, located in Klang. The Customer Service Assistant will be responsible for providing customer support, ensuring customer satisfaction, handling communication with clients, and assisting with various customer service-related tasks.
- Responsibilities- Proceed with daily invoices.- Prepare and submit K4 import, K5 export and K6 transhipment manifests accurately- Communicate with customers and provide timely shipment updates- Ensure full compliance with customs laws and procedures
- - Suitable for fresh graduate who willing to learn and gain knowledge. ...
Posted
9 days ago
Customer Service (CS) Admin - Lead Nurturing Intern Customer Service (CS) Admin - Lead Nurturing Intern
CHUAN SENG HIN SDN. BHD.
MYR800 - MYR1,000 Per Month
- Assist in managing, organizing, and distributing incoming leads to the appropriate team members.
- Monitor lead status and ensure timely follow-up and accurate record updates in the CRM system.
- Support lead nurturing activities by maintaining customer databases and tracking customer interactions. ...
Posted
10 days ago
Undisclosed
- Stay curious, open-minded, and always willing to learn more as you navigate daily challenges
- You are currently pursuing ongoing university studies
- You have an excellent command of English and Mandarin with outstanding communication skills; Japanese language proficiency is a plus ...
Posted
10 days ago
Undisclosed
- Ensure correct data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
- Ensure correct data is captured for shipment movement through the Network in accordance to Global SOP and compliance to Customs requirements.
- Ensure correct data is captured for track and trace functions. ...
Posted
11 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
11 days ago
MYR1,000 - MYR1,000 Per Month
- Assist in Log and document all support requests and incidents accurately.
- Assist in ensure timely resolution of incidents within established SLAs.
- Assist in escalate unresolved issues to higher-level support when necessary. ...
Posted
11 days ago
MYR2,000 - MYR3,500 Per Month
Port Klang
- Liaise closely with customers, shipping lines, hauliers, transporters, agents, and other service providers to coordinate shipment and delivery arrangements.
- Provide timely updates to customers on shipment status, vessel schedules, delivery arrangements, and other shipment-related matters, particularly for door-to-door shipments.
- Handle customer enquiries and follow up promptly on import and export shipment matters, including delays, documentation issues, and delivery arrangements. ...
Posted
11 days ago
Undisclosed
- Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
- Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
- Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders ...
Posted
13 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
15 days ago
Undisclosed
- Provide basic support for Mac OS, iOS and Android devices.
- Troubleshoot network connectivity and workstation hardware/software issues.
- Perform preventive maintenance and remedial repairs. ...
Posted
15 days ago
Undisclosed
- Support continuous improvement by maintaining knowledge articles, completing structured shift handovers, and contributing to a 24/7 global support operation.
- Accurately diagnose, categorise, prioritise, and escalate incidents and requests in line with service targets and operational standards.
- Ensure seamless handovers to resolver groups and between shifts, with clear ownership, status updates, and next actions documented. ...
Posted
16 days ago
Undisclosed
- Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
- Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
- Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...
Posted
16 days ago
Undisclosed
- Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
- Responsible in preparation of quotation based on the single line drawing by customers/sales
- Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team ...
Posted
17 days ago
Undisclosed
Petaling
- Customer Engagement
- Communicate with customers and promote services
- Handle service-related inquiries, provide timely follow-ups, and ensure customer satisfaction. ...
Posted
17 days ago
MYR1,800 - MYR2,200 Per Month
- Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
- Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
- Perform routine maintenance on network infrastructure. ...
Posted
18 days ago
Focus On The Family Malaysia
Undisclosed
- Technical Systems & Innovation
- · Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
- · Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability. ...
Posted
18 days ago
Undisclosed
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database
- Resolve a high percentage of customer problems using the relevant tools and systems ...
Posted
3 days ago
Accenture Southeast Asia
Undisclosed
- Knowledgeable in products such as Windows, MS365, Azure Cloud, OR any related tools/technologies.
- Knowledgeable in IT Service Management process.
- Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. ...
Posted
4 days ago
MYR3,000 - MYR5,000 Per Month
- Opportunities for promotion
- Responsibilities:
- Maintain essential IT operations, including operating systems, security tools, Microsoft Office 365 applications, email systems, laptops, desktops, tablets/iPads, printers and basic network. ...
Posted
18 days ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
4 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
19 days ago
Undisclosed
- Log all cases clearly in the system and follow up until resolution.
- Reproduce issues reported by clients and identify possible root causes.
- Escalate unresolved or complicated cases to the team lead/R&D with detailed information, steps and screenshots. ...
Posted
19 days ago
Savior Artigos Texteis Lda
Undisclosed
Kuala Kubu Bharu
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
19 days ago
Undisclosed
- Prepare regular status reports (e.g. open issues, upcoming renewals, task completion) for IT management.
- Maintain an up‑to‑date inventory of all IT assets (hardware, software, licenses, accessories).
- Track asset lifecycle (procurement, assignment, transfer, return, disposal). ...
Posted
19 days ago
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