Maintain patient records, ensuring confidentiality and compliance with all relevant regulations, including updating medical history and treatment plans.
Manage clinic inventory, order supplies, and ensure the cleanliness and organization of examination rooms and common areas.
Handle patient inquiries via phone and in-person, providing information about services, clinic policies, and directing them to appropriate resources.
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Healthcare Management
Patient Care
Medical Knowledge
Customer Service
Clinic Operations
Data Management
Computer Literacy
Inventory Management
Medicine
3) In the in-patient department, responsible to assist patients’ daily living activities such as feeding, turning, personal hygiene assistance and etc. according to patient’s needs to ensure recovery of the patient.
4) Performs keying-in of charges in the HIS and responsible to ensure correct charging and inventory levels in the department.
5) Responsible for the preparation and tidiness of the consultation rooms.
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3) In the in-patient department, responsible to assist patients’ daily living activities such as feeding, turning, personal hygiene assistance and etc. according to patient’s needs to ensure recovery of the patient.
4) Performs keying-in of charges in the HIS and responsible to ensure correct charging and inventory levels in the department.
5) Responsible for the preparation and tidiness of the consultation rooms.
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Training & Awareness• Organize training sessions for academic and administrative staff on risk management, compliance, PDPA, and integrity governance.• Assist in providing compliance guidance to schools and professional services.
Others• Oversee documentation and minutes as the secretary for the ISO certification Management Review Meeting (MRM).• Work collaboratively with the Quality team to exchange ideas and enhance operations by proposing, supporting, and implementing continuous improvement initiatives, as well as refining processes andprocedures to optimize results and improve service quality, in alignment with quality standards, university requirements, and customer expectations.• Communicate with personnel at all levels, internally and externally to the university in relation to quality matters.
Education: 1. Bachelor’s degree in finance, Law, Risk Management or a related field. 2. Professional certifications such as Certified Risk Management (CRM) and ISO 31000 Risk Management System are an advantage.
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