DR. ANA CLINIC Hiring! Full Time Clinic Assistant in Negeri Sembilan, Earn up to MYR 2,000 - Ricebowl

High school diploma or equivalent (SPM/'O' Level) is required.

Minimum of 1-2 years of proven experience in a similar clinic assistant or healthcare support role.

Proficiency in patient care, including taking vital signs, assisting with examinations, and ensuring patient comfort and safety.

Strong administrative support skills, including managing patient records, handling correspondence, and maintaining a clean and organized clinic environment.

Excellent customer service and communication skills, with the ability to interact professionally and empathetically with patients from diverse backgrounds.

Experience with appointment scheduling software and managing clinic calendars efficiently.

Familiarity with basic medical terminology and procedures.

Fluency in both English and Bahasa Malaysia is essential for effective communication with patients and colleagues.

Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.

Demonstrated ability to maintain patient confidentiality and adhere to all clinic policies and procedures.

Greet and register patients, ensuring accurate collection of demographic and insurance information.

Schedule patient appointments efficiently, managing the clinic's calendar and coordinating with healthcare providers.

Provide direct patient care under the supervision of nurses or doctors, including taking vital signs, assisting with examinations, and preparing patients for procedures.

Maintain patient records, ensuring confidentiality and compliance with all relevant regulations, including updating medical history and treatment plans.

Manage clinic inventory, order supplies, and ensure the cleanliness and organization of examination rooms and common areas.

Handle patient inquiries via phone and in-person, providing information about services, clinic policies, and directing them to appropriate resources.

Process patient payments, co-pays, and insurance claims, maintaining accurate financial records and reconciling daily transactions.

Assist with basic laboratory procedures, such as collecting specimens and performing simple tests as directed.

Educate patients on pre- and post-appointment instructions, medication adherence, and general health and wellness information.

Collaborate with the healthcare team to ensure a smooth workflow and optimal patient experience.