Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
Commercial: Creates standard quotation for project/service quotation as needed by the division
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Working Language: Given our diverse client base and corporate environment, this is a bilingual role. Professional fluency in both English and Mandarin is strictly required to facilitate technical communication between international teams and local clients.
Installation & Commissioning: Execute and supervise on-site assembly, SF6 gas filling/testing, primary equipment alignment, secondary wiring checks, and high-voltage testing of GIS and substation equipment according to Standard Operating Procedures (SOP).
Technical Support & Troubleshooting: Act as the primary Tier-1 technical anchor on project sites. Diagnose complex electrical/mechanical faults, perform root-cause analysis on both primary switchgear and secondary control/protection systems, and implement robust technical solutions.
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Compile and review the latest product trends, ingredients, and development processes to continuously identify opportunities for product improvement and innovation
Deliver technical training to the sales team to strengthen their product knowledge and technical capabilities, enabling more effective and confident customer engagement
Ensure laboratory equipment is well maintained and safety protocols are strictly upheld, so that all product designs meet applicable safety and regulatory requirements
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Technician-Assembly ensures that tested products meet company and customer quality specifications. There role also extends to that been assembled by Operations Division.
Essential Job Functions
To carry out objectives and instructions of the Operation Manager and the Management.
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Documentation & Reporting - Maintain accurate records of shift logs, maintenance activities, inspections, equipment status, and incidents. Prepare technical reports, review vendor service reports, and escalate issues while ensuring timely follow-up actions are completed.
User Interaction - Coordinate responses to user-reported M&E issues, communicate the root causes and corrective actions clearly, provide basic guidance to users, and prepare incident analysis reports with recommendations for management review.
MaintainX Work Orders Monitoring - Monitor, assign, and follow up on work orders to ensure timely completion within SLA requirements. Verify task completion, update maintenance records, and escalate issues where necessary due to technical or resource constraints.
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