Assist in general office administration, customer service, CRM updates, KPI tracking, device and payment collection, and coordination with customers, staff, and other departments to ensure smooth daily business operations.
Perform submission, activation, database updates, documentation, coordination, purchasing support, and other administrative duties as assigned by the management from time to time.
Equipped with industry knowledge to stay updated on the latest trends, best practices, and regulations.
Familiar with the products, categories and segments as well as aware of the legal, ethical, and environmental implications of merchandising decisions.
Stay abreast of industry trends in furniture and home decor to continuously improve visual merchandising standards and customer shopping experience.
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Build and maintain proactive talent pipelines for critical and recurring positions to support current and future manpower requirements.
Strengthen the Company's employer presence by participating in career fairs, campus recruitment, networking events, and other talent attraction initiatives.
Review the effectiveness of recruitment channels and sourcing strategies, and recommend continuous improvements to improve candidate quality, fill rate, and recruitment lead time.
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Liaise with sales promoters on all matters related to Company’s roadshows and exhibitions, transport and other claims. Prepare timely the sell-out quantities by units and value after each roadshow in excel file template to pass on to accounts. Provide monthly sales report of roadshow performance .
Coordinate promoters’ requests for testers and samples for outlets and maintaining a record of testers issued and monitor their replenishment
Monitor the sales order transactions by checking availability of stocks in Zuellig, and assist in the transfer of stocks to Zuellig if stocks are low. If stocks delivery to customer is unfulfilled initiate investigation why not delivered
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