Liaise with the IMS software development team to provide application feedback, communicate feature enhancement requests, conduct quality assurance testing for new software releases, and coordinate deployments.
Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems.
Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems.
Lead coordination meeting and communication with respective stakeholders including contractors, system owners, top management, and other involve stakeholders to ensure alignments on plan, conflicts management, and executions.