Compliantly delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
Leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable).
Responsible for strategic deployment of approved Pfizer resources to support provider and patient’s needs (e.g., samples, patient education); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Digital) technical solutions (e.g., content recommendation engines) into pre-call planning; proactive planning and optimization of call environment in multiple locations; able to effectively plan day-to-day work based on customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues
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Business Growth: Partner with RMs to drive AUM and MIS product acquisition. This includes leading client meetings, crafting compelling investment proposals, and participating in marketing initiatives to deepen client relationships.
Collaboration & Compliance: Work closely with internal Markets & Investment (MIS) teams to align on campaigns. Maintain strict adherence to all legal, regulatory, and internal compliance requirements, ensuring that all advice is rendered with a disciplined risk-controlled approach.
Experience: Minimum 15 years of working experience in similar capacity
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Support year-end budget processes, including budget carry forward / commitment handling (PR/PO) and resolution of budget reservation or budget availability errors during invoice posting.
Ensure end-to-end integration of FM with FI, CO and MM so that commitments and actuals are captured accurately and are traceable for audits and management reporting.
Support FI–MM integration (Procure-to-Pay) including account determination, GR/IR, invoice verification impacts, account assignment and controlling objects, and alignment with procurement policies.
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