Participate in application project implementations, including installation, configuration, testing, and validation activities to ensure successful deployment.
Coordinate with service providers and vendors to analyze, troubleshoot, resolve, and document application-related issues beyond the capability of IT Support or Group IT teams. Provide regular updates and escalate critical issues to the IT Support Manager when required.
Maintain high availability and reliability of application services to support secure, efficient, and uninterrupted business operations across departments....
Equipment Deployment and Maintenance: Responsible for the planning, deployment, and initialization of new equipment, including system installation, software configuration, user account setup, etc. Regularly check equipment updates and maintenance, and ensure equipment security and Performance optimization.
IT Asset and Inventory Management: Update and maintain the IT asset inventory, track desktop devices and software licenses owned by the company, and ensure the accuracy of asset inventory management.
Security and Vulnerability Management: Regularly check and update security patches and vulnerabilities of desktop devices to ensure the security of devices and operating systems. Assist in implementing and enforcing security policies and control measures, and conduct security vulnerability assessments and risk management...
Ensure asset lifecycle aligns with security and audit requirements.
Manage secure disposal of IT assets in line with company policy and regulatory requirements and proper data sanitization / destruction before disposal....
Support continuous improvement by maintaining knowledge articles, completing structured shift handovers, and contributing to a 24/7 global support operation.
Accurately diagnose, categorise, prioritise, and escalate incidents and requests in line with service targets and operational standards.
Ensure seamless handovers to resolver groups and between shifts, with clear ownership, status updates, and next actions documented....
Steer the build activities and manage all IT projects ensuring the quality, content, costs and deadlines.
Guarantee the operational stability & efficiency.
Guarantee the operational efficiency and Service Level Agreements of the technology and infrastructure running under his/her domains and ensure that the necessary evolutions are recommended and implemented....
A recognized Degree in Computer Science, IT or a related discipline.
Excellent analytical, interpersonal, and communication skills: written and verbal
We are recruiting a Senior IT Business Analyst to lead the global DMS Center of Excellence (COE) within the IT Commerce Team. The role is responsible for DMS strategy, service management, governance, implementation standards, vendor management, project delivery and continuous improvement. You will drive global DMS adoption, market rollouts, retrofits and technology innovation while delivering scalable, standardized and business-aligned solutions across operating companies....
Explore and collaborate with Key Technology Partners to ensure the implementation of the Architecture, Roadmaps and Standards.
Acts as a change agent to promote and drive initiatives to drive internal innovation, improve Technology process and cost efficiency and enhance business results.
Manage regular Enterprise Architecture Forum meetings by defining the Technology Architecture Guiding Principles and Standards....
For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world. This position is within the Global IT - Global Business Services - SAP Center of Excellence. In the SAP CoE team we work in a team with direct colleagues in the SAP domian based and in Kuala Lumpur, Malaysia and Amersfoort, The Netherlands.
Managing defining SLA’s with service owners based on agreed IT SLA’s and providing regular updates on performance and status of continuous service improvement activities.
Participating during incident escalation management for Priority 1 and 2 incidents.
An active communicator via our internal platform Viva Engage...
A recognized Degree in Computer Science, IT or a related discipline.
Excellent analytical, interpersonal, and communication skills: written and verbal
We are recruiting a Senior IT Business Analyst to lead the global DMS Center of Excellence (COE) within the IT Commerce Team. The role is responsible for DMS strategy, service management, governance, implementation standards, vendor management, project delivery and continuous improvement. You will drive global DMS adoption, market rollouts, retrofits and technology innovation while delivering scalable, standardized and business-aligned solutions across operating companies....
Solution Advisory: Provide hands-on security architecture guidance to project delivery teams from project inception through post-implementation review.
Major Incident Oversight: Act as the senior technical escalation lead for high-severity (P1/P2) security incidents, breach responses, threat hunting escalations, and operational outages.
Root-Cause Analysis (RCA): Direct structural RCAs following critical incidents and conduct analyses on recurring operational bottlenecks, legacy technical debt, and friction points....