Launch & Version Management: Plan and manage product launches, including version release plans, change notes, and launch checklists.
Quality Assurance: Coordinate UAT and testing processes with QA, R&D, and business teams to ensure final versions are stable and reliable.
Issue Resolution: Perform initial analysis and reproduction of online issues, coordinate with the technical team for fixes, and follow up on verification and regression testing.
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Manage the entire sales cycle from lead generation to closing deals, including proposal preparation, negotiation, and contract finalization.
Collaborate with the technical team to ensure seamless integration and delivery of hardware solutions, providing post-sales support and fostering customer loyalty.
Stay updated on the latest IT hardware trends, market developments, and competitor activities to identify new sales opportunities and refine sales strategies.
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Install, maintain, and troubleshoot network systems, data communication equipment, and network-connected devices such as computers and network switches.
Analyze and resolve network-related issues reported by users.
Perform routine hardware inspections, cables routing, and basic IT equipment setup at designated site locations.
Computer hardware troubleshooting
IT equipment and inventory management
Remote technical support
Good communication skills
Time management
Ability to work independently
Teamwork
Cold Calling
Time Management
Communication Skill
Presentation Skill
Upselling
Managing a Client Engagement
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Record Keeping
Customer Service
Directing Clients
Ema
Manage the entire sales cycle from lead generation to closing deals, including proposal preparation, negotiation, and contract finalization.
Collaborate with the technical team to ensure seamless integration and delivery of hardware solutions, providing post-sales support and fostering customer loyalty.
Stay updated on the latest IT hardware trends, market developments, and competitor activities to identify new sales opportunities and refine sales strategies.
...
Manage the entire sales cycle from lead generation to closing deals, including proposal preparation, negotiation, and contract finalization.
Collaborate with the technical team to ensure seamless integration and delivery of hardware solutions, providing post-sales support and fostering customer loyalty.
Stay updated on the latest IT hardware trends, market developments, and competitor activities to identify new sales opportunities and refine sales strategies.
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