Develop strong inter-departmental communication to ensure effective coordination with other relateddepartments
Ensure that customers’ freight do not deteriorate whilst under DHL care by enforcing compliance toproper handling/transporting procedure
Ensure that all staff are aware of the service standards required and are able to perform effectively byproviding on-the-job guidance, training and direction
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Build and maintain strong relationships with customers, acting as a key discussion partner and influencing decision-makers at tactical and strategic levels.
Take ownership of the accuracy and validation of service pricing, ensuring solutions are cost-effective and meet margin targets.
Act as a business advisor, helping customers understand the value of services and persuading them to award follow-up contracts.
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Bachelor's Degree or Diploma in International Trade, Maritime Mathematics, Statistics, Finance, Logistics, Business Management, Economics, or a related discipline.
At least 2 years of relevant working experience.
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