Ensure that requirements relating to employee deployment, training, transfers, and offboarding are aligned with HR regulations and the company’s interests.
As a Senior Partner Operations Manager, you'll own the operational strategy and execution for a portfolio of high-value enterprise partners on Wise Platform - driving continuous improvement in their payments’ experience, so partners stay operationally stable and ready to grow.
Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication
Define partner success metrics (certifications, go-lives, customer acquisition) and manage a regular cadence of business reviews with partners and AWS leadership
Relationship management. We build long-term, trusted relationships with each partner — understanding how they operate, working through challenges together, and finding the win-win — so the partnership stays healthy well beyond any single review.
Campaign Execution: Execute the roll out of seasonal campaigns and product launches across wholesale accounts. Ensure all marketing tools, POSM, and VM assets are delivered on time, and compile post-campaign performance reports.
Own budgeting, forecasting and performance management for Supply Chain and COGS, working with business leaders to understand risks, opportunities and key operational drivers.
Own budgeting, forecasting and performance management for Supply Chain and COGS, working with business leaders to understand risks, opportunities and key operational drivers.