Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
...
Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
...
Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
Proven, successful track record of managing shared IT service development and/ or IT Testing Services
Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
...