Ensure workers CIDB or any other necessary documents are always valid to work at site;
Conduct inspections/audits for potential safety hazards and area of improvement, as well as safety inspection to assess employee compliance with safety regulations;
Assist to conduct safety inductions/trainings to employees and workers;
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Work with development teams to remediate findings that require broader application or architecture changes, providing secure coding guidance and reviewing fixes before closure.
Maintain sprint-based remediation tracking and burn-down reporting for vulnerability backlogs.
Fix vulnerabilities surfaced by security tooling embedded in our CI/CD pipelines as part of the regular development workflow — keeping the pipeline "green" without bypassing or ignoring findings.
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Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
To check the quality & ingest all contents for transmission and ensure the audio and video of all contents is of acceptable quality as per broadcasting standards
To store all ingested contents and to ensure its availability as and when required
Conduct stores surprise audit accordance with the QSC and ZTC checklists at least one store per day
Draft, finalize and share the audit findings and reports with management
Conduct in-store surprise cash count and warehouse delivery check as well as handle ad-hoc request from HQ to ensure the store is 100% compliance with the store policy
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Manage and update knowledge management systems in line with the quality standards, procedures and process changes.
Build a positive business relationship with L & D Manager and Team, Operation Manager, Senior Area Manager and Operation Team including Top Management Team to identify and address operation employees and organizational development needs.
Lead your trainers to train operation employee on best practice of food & beverages hospitality and customer service.
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Monitor employees’ work performance and provide suitable training and guidance when required.
Inform the superior of any non-compliance or deviations involving QMS, EMS, or safety regulations so that the necessary corrective action can be taken.
Work together with the superior to support and implement continuous improvement initiatives.
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