Participate in the creation of annual forecasts and budgets, as well as advanced quantitative analysis and financial models.
Assist with the preparation of daily, monthly, quarterly, and annual internal and external reporting schedules, as well as automating reporting processes.
Play a strategic role in the reporting and planning of the company’s workforce and operational management.
...
Monitor, analyse, and report on the performance of digital channels, content, campaigns, website, and mobile application against established objectives and KPIs, providing data-driven insights and recommendations to optimise user engagement, campaign effectiveness, and business outcomes.
Work closely with the Marketing Executive to coordinate and execute CRM, loyalty, and mobile app initiatives, including member communications, in-app content updates, campaign implementation, agency coordination, and performance monitoring.
Coordinate with the Customer Service team, relevant departments, tenants, and appointed vendors to manage customer feedback, enquiries, and complaints received. Facilitate timely follow-up and resolution, communicate updates to stakeholders, and recommend improvements to enhance customer satisfaction.
...
Directs patient to respective diagnostic department for investigation and treatment (e.g. to clinic, X-ray department, treatment room, physiotherapy etc.)
Ensures follow-up appointments are issued, explained and keyed in HIS accordingly.
Cross-Functional Collaboration: Work closely with sales, operations, and other departments to align digital and automation solutions with real business needs. Serve as the main point of contact for tech development requests, ensuring timely delivery and testing of new tools.
Reporting & Performance Analysis: Prepare ad hoc reports and dashboards for senior management. Support regular performance reviews by surfacing trends, bottlenecks, and improvement opportunities, and contribute data-driven insights to strategic planning.
Bachelor's degree in Business, Information Systems, Computer Science, Digital Transformation, Actuarial Science, or a related field (candidates from other disciplines with demonstrable skills are equally encouraged to apply). Proven experience in project management, digital process automation, or business operations.
...
Cross-Functional Collaboration: Work closely with sales, operations, and other departments to align digital and automation solutions with real business needs. Serve as the main point of contact for tech development requests, ensuring timely delivery and testing of new tools.
Reporting & Performance Analysis: Prepare ad hoc reports and dashboards for senior management. Support regular performance reviews by surfacing trends, bottlenecks, and improvement opportunities, and contribute data-driven insights to strategic planning.
Bachelor's degree in Business, Information Systems, Computer Science, Digital Transformation, Actuarial Science, or a related field (candidates from other disciplines with demonstrable skills are equally encouraged to apply). Proven experience in project management, digital process automation, or business operations.
...
Maintain the enterprise and IT risk registers; facilitate risk identification, assessment, treatment, and monitoring across business and technology functions.
Conduct periodic risk assessments covering infrastructure, applications, cloud services, data, and third parties.
Define and track KRIs and risk appetite metrics; report on trends, emerging risks, and control effectiveness.
...