Handling daily operations at check in counter and departure gate as per SLA.
Key Accountability
Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
Ensure accurate patient positioning and acquisition of high-quality images, verifying diagnostic acceptability before submission to radiologists.
Operate and maintain imaging equipment, performing daily checks, proper handling, minor troubleshooting, and escalating technical issues to Biomedical Engineering or vendors.
Maintain infection control standards across imaging rooms, equipment, accessories, and patient contact surfaces in line with hospital IPC policies.
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For new patients, prepare a new appointment card and a new case note after registration is completed. Attach the registration print out to the new case notes correctly.
Request for a guarantee letter from the corporate patients or company paying patients. Check for the validity. Ensure all related documents required to be produced during registration for smooth process during collecting of medicine and payment. Liaise with staff in- charge at Credit Control Section and PR/Marketing Section if problems arises.
Inform and update the patients of all appointments for follow-up consultation before the patient leaves the clinic. It should be emphasized to the patient that in the interest of other patients, they should attend the appointment on time
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Work closely with regulatory agencies, relevant ministries, vendor associations and industry stakeholders, when required, to align programmes with public policies, economic development goals and overall successful delivery of the Sarawak Gas Roadmap.
Prepare and present periodic updates to senior leadership on progress of the Blueprint development and eventual implementation of initiatives.
Manage the implementation of the SGR Ecosystem Blueprint, ensuring each programme is implemented effectively through close collaboration with external or internal programme owners. Programmes range from developing the Supply Base and Fabrication Yard Development, SGR Activity Horizon, Strategic Partnerships, Industrial Capability, Enterprise Excellence and Financial Facilitation.
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Spearhead cybersecurity and digital risk management programs to strengthen cyber resilience, threat detection, regulatory compliance, and protection of digital and operational technology assets.
Oversee Digital financial management including budgeting, forecasting, CAPEX/OPEX optimization, and resource allocation to maximize ROI and align investments with business priorities.
Lead the evaluation and adoption of emerging technologies such as Cloud Computing, AI, ML, IoT, Digital Twins, and AR/VR to enhance automation, innovation, and operational competitiveness.
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Ensure projects remain aligned with governance requirements through compliance monitoring, readiness reviews, and risk-based assurance processes.
Prepare and coordinate management reporting for Senior Management and, where required, the Board of Directors to support informed decision-making and alignment with approved business cases and value objectives.
Support continuous improvement initiatives through the development of tools, templates, lessons learned, coaching, and enhancement of project delivery practices to strengthen organisational project capability and delivery consistency.
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