Support Relationship Managers and Branch Leaders to improve customer satisfaction.
Partner with Relationship Managers during client engagements, conducting portfolio reviews, providing financial planning advice, and recommending solutions to customers in relation to their insurance portfolio and risk profile.
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· Lead and manage the Purchasing and Planning team to ensure efficient procurement, production planning, and on-time material availability in support of manufacturing operations.
· Oversee the review of customer orders, production requirements, and job Order Instruction Sheets to ensure all product specifications, quantities, delivery schedules, and customer requirements are accurately planned and executed.
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· Maintain and control QA/QC practices with regular checks and inspections ensuring correct operation and implementation of procedures.
· Develop and determine all standards to perform inspection and tests on all procedures and oversee all testing methods and maintain high standards of quality for all processes.
· Accountable for the quality and workmanship of site activity, good knowledge of all aspects of engineering construction relating to architectural and structural discipline interfacing the multidisciplinary processes.
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Operate the melter machine according to the specification and standard that has been set by the company
Monitor melting conditions of the raw material inside melter so that no hot spots are formed, melting are in place, gas and electrical heating are optimally set
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Monitor, maintain and ensure compliance with the Jadual Pematuhan (JP) and applicable legal requirements relating to scheduled waste (SW), Industrial Effluent Treatment System (IETS) and scrubber operations, including KB, JO and AKAS documentation.