Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
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Proficiency in using hotel management or property management systems and common office software; experience with POS or payment systems is an advantage.
Good spoken and written English; additional language skills are beneficial for interacting with international guests.
Availability to work flexible hours, including weekends, evenings, and holidays, as required by hotel operations.
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