Identify the source of each parcel and enter the information into our internal system for recording purposes.
Maintain the tidiness and cleanliness of the front desk area, including the reception area, waiting area, and other public spaces.
Assist with other administrative tasks as required by the company.Join us in shaping the future of after-sales support, where innovation, a human touch, and smart work strategies define our approach. Apply now and be a pivotal part of DM Dasher SDN BHD's journey!
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Proficiency in using hotel management or property management systems and common office software; experience with POS or payment systems is an advantage.
Good spoken and written English; additional language skills are beneficial for interacting with international guests.
Availability to work flexible hours, including weekends, evenings, and holidays, as required by hotel operations.
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Liaise with Housekeeping, Maintenance, Security, Finance, and other departments to ensure guest requests and operational requirements are fulfilled promptly.
Supervise, guide, and support front office staff and ensure adherence to SOPs, and promote continuous improvement in service quality.
Monitor room availability, oversee reservation accuracy, optimize room allocation, and maximize occupancy while minimizing booking discrepancies.
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
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The working location is at BLOCK 1-10, 1-12, 1-14 & 1-16, JALAN PAHAT G 15/G, PUSAT KOMERSIAL OTOMOBIL, SEK 15 40200 SHAH ALAM, SELANGOR DARUL EHSAN.
The interview will be conduct at BLOCK 1-10, 1-12, 1-14 & 1-16, JALAN PAHAT G 15/G, PUSAT KOMERSIAL OTOMOBIL, SEK 15 40200 SHAH ALAM, SELANGOR DARUL EHSAN.
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Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
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Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
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Review & Record Keeping: Monitor guest reviews across booking platforms and maintain accurate digital records of all bookings and maintenance logs.
Strong Administrative Skills: Highly organized with exceptional attention to detail; strong proficiency in Microsoft Excel or Google Sheets for reporting and data entry.
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