100+ Front Officer Jobs in Federal Territory - September 2026 - High Salaries

KL City

Demonstrate recent experience in managing guest satisfaction, service recovery, complaint resolution and the overall guest journey.
Demonstrate a masterful command and ability to use hotel property management systems, front office systems, point-of-sale systems and other relevant technology to support efficient operations and informed decision-making.
Proven ability to manage front office operations, including arrivals, departures, room assignments, upgrades, VIP handling, group movements, billing enquiries and coordination with Housekeeping and other hotel departments. ...

Posted

23 days ago

Manhattan Business Hotel

FRONT OFFICE ASSISTANT FRONT OFFICE ASSISTANT

KL City

Manage room reservations and guest data entry using the Hotel PMS.
Coordinate with Housekeeping and Maintenance teams to ensure rooms are clean and ready.
Resolve guest issues or complaints promptly to ensure a smooth stay. ...

Posted

23 days ago

Ansa Hotel KL Sdn Bhd

Front Office Internship Front Office Internship

KL City

Process payments, issue receipts, and maintain accurate records.
Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.
Perform other duties as assigned by the management. ...

Posted

23 days ago

Teedo Hotel Kuala Lumpur (Teedo Hospitality Sdn Bhd)

Part Time

KL City

Assist with verify booking details and ensure accuracy in guest records.
Assist with shift handovers, task updates, and daily front office checklists.
Coordinate with housekeeping and maintenance teams to ensure units are clean, ready, and meet guest expectations. ...

Posted

23 days ago

Front Office Manager Front Office Manager

Marriott International

Front Office Manager Front Office Manager

Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. ...

Posted

23 days ago

Marriott International

Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. ...

Posted

23 days ago

Johnson Matthey Sdn Bhd

FRONT OFFICE EXECUTIVE FRONT OFFICE EXECUTIVE

KL City

Assists in the smooth and efficient running of the Front Office Department and maintain a high and consistent standard of service in line with the administration policies of the Front Office.
You will be part of the team that looks after our customers – both internal and external. This will involve assisting our guests for the duration of their stay with us, ensuring they have an outstanding experience in every aspect. Performing check in and check out as well as attending to all guest requests.
Helping, Greeting guest and assist the guest needed accordingly to hotel procedure. ...

Posted

23 days ago

Planet Mentari Sdn Bhd

Bukit Bintang

Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest signature.
Register guests (check in) promptly following the registration, key handling, and message handling, and ensure that guests are provided with all the necessary information.
Verify and assign room status with the computer system and ensure that all rooms assigned to guests upon check-in are Vacant Ready ...

Posted

23 days ago

Teedo Hotel Kuala Lumpur (Teedo Hospitality Sdn Bhd)

KL City

Maintain accurate guest records and room status in the system
Uphold hotel standards and provide exceptional guest experience
Minimum SPM or equivalent qualification ...

Posted

23 days ago

Swiss Garden Hotel & Residences Kuala Lumpur

Hotel Assistant Manager - Front Office Hotel Assistant Manager - Front Office

KL City

Perform clerical duties such as filing, scanning, photocopying, and organizing documents.
Schedule and confirm appointments, meetings, and conference room bookings.
Maintain office supplies inventory and place orders when necessary. ...

Posted

24 days ago

Four Seasons

Hotel Assistant Manager - Front Office Hotel Assistant Manager - Front Office

KL City

Posted

14 days ago

Four Seasons

Guest Experience Expert (Front Office) Guest Experience Expert (Front Office)

KL City

Supervise, guide, and support Front Office colleagues to deliver exceptional and personalized service.
Monitor daily Front Desk activities, ensuring accuracy in billing, payments, room assignments, and guest accounts.
Work closely with the Front Office Manager on operational matters, service improvements, and team performance. ...

Posted

15 days ago

Moxy Hotels

Guest Experience Expert (Front Office) Guest Experience Expert (Front Office)

Posted

15 days ago

Marriott International

FRONT OFFICE ASSISTANT - LOKE YEW FRONT OFFICE ASSISTANT - LOKE YEW

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent. ...

Posted

15 days ago

KL INTERNATIONAL LEISURALITY SDN BHD

Executive - Sr Executive - Front Office Management Executive - Sr Executive - Front Office Management

KL City

Maternity leave
FRONT OFFICE ASSISTANT
Process all guest check-in and check-out. ...

Posted

15 days ago

Hong Leong Bank Berhad

FRONT OFFICE FRONT OFFICE

KL City

Handle system Standard Operating Procedure (SOP) updates for any workflow changes.
Prepare system newsletters and announcements to be published on the system login page for user information sharing.
Background in Business Administration, Business Analysis, or Test Engineering. ...

Posted

2 days ago

Shining Seeds Sdn Bhd

FRONT OFFICE FRONT OFFICE

KL City

Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay) ...

Posted

a month ago

SHINING SEEDS SDN BHD

Service Manager - Front Office (Duty Manager) Service Manager - Front Office (Duty Manager)

KL City

Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay) ...

Posted

a month ago

Shangri-La Group

Front Office - Telephone Operator - Reservations Coordinator Front Office - Telephone Operator - Reservations Coordinator

KL City

Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...

Posted

10 days ago

Planet Mentari Sdn Bhd

FRONT OFFICE (FUMAH HOTEL JALAN KEPONG) FRONT OFFICE (FUMAH HOTEL JALAN KEPONG)

KL City

Provide accurate information regarding room types, rates, promotions, hotel facilities, dining outlets, and hotel services.
Transfer calls to the appropriate departments and ensure messages are delivered accurately and promptly.
Maintain knowledge of hotel services, operating hours, events, and promotions to assist guests effectively. ...

Posted

10 days ago

Lee Equity Sdn Bhd

FRONT OFFICE (FUMAH HOTEL JALAN KUCHING) FRONT OFFICE (FUMAH HOTEL JALAN KUCHING)

KL City

Parental leave
The working location is at Fumah Hotel Kepong, 1 & 3 Jalan Ambong 2 51200 Kuala Lumpur Federal Territory of Kuala Lumpur
The interview will be conduct at Fumah Hotel Kepong, 1 & 3 Jalan Ambong 2 51200 Kuala Lumpur Federal Territory of Kuala Lumpur ...

Posted

11 days ago

Lee Equity Sdn Bhd

Mgr-Front Office I Mgr-Front Office I

KL City

Parental leave
The working location is at Hotel B-G-13, Ground Floor, Pusat Komersial Jalan Kuching, Jalan Kepayang Off Jalan Kuching, 51200 Kuala Lumpur.
The interview will be conduct at Hotel B-G-13, Ground Floor, Pusat Komersial Jalan Kuching, Jalan Kepayang Off Jalan Kuching, 51200 Kuala Lumpur. ...

Posted

11 days ago

Marriott International

Mgr-Front Office I Mgr-Front Office I

KL City

制定具体的目标和计划，以便优先考虑、组织和完成工作。
处理投诉，解决纠纷，解决不满和冲突，或与他人进行协商。
监督人员编制，确保宾客服务、运营需求和财务目标均得以满足。 ...

Posted

23 days ago

Marriott International

University Intern (Front Office) University Intern (Front Office)

KL City

制定具體的目標和計劃，以便優先考慮、組織和完成工作。
處理投訴，解決糾紛，解決不滿和衝突，或與他人進行協商。
監督人員編制，確保賓客服務、運營需求和財務目標均得以滿足。 ...

Posted

23 days ago

Marriott International

ASSISTANT FRONT OFFICE MANAGER ASSISTANT FRONT OFFICE MANAGER

KL City

marriotthotelinternship
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Posted

23 days ago

Ansa Hotel KL Sdn Bhd