We need candidate who can expect rapid changing on Jomlar Travel & Tours progress and come with aggressive effort to establish own/company KPI and achieve it.
To do the 20 outbound/inbound call on daily basis.
Communicate with clients especially in group to determine travel needs, budgets and preferences.
...
First clients point of contact to handle day-to-day issues or complaints from staff on assigned floors.
Exercise good teamwork with the front desk and helpdesk team members to ensure the facilities are maintained at the highest standards and our services are at the optimum
Liaise with building management - follow up and resolve any outstanding facilities matters.
...
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.
Manage Guest flow within designated premium experience zones and high-density operational areas, ensuring safe boarding, rotation and departure coordination.
Provide operational assistance to Guests by answering enquiries, explaining digital wayfinding tools and directing movement throughout the attraction.
Support exit operations including batching for departure, Guest flow control and farewell engagement while reporting hazards or operational concerns promptly. Conduct opening and closing checks as assigned.
...