Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
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To order consumable items requested by staff, plan for delivery date and process the invoices on time for Finance Department to make payment.
All invoices/DO are in electronic filing ( scan and rename soft copies)
Maintain and update the Vehicle Registration Master List from time to time by issuing Car /Motorcycles stickers to staff on time, and update the security guards with the latest vehicle list.
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