To ensure that all reservations are recorded following established procedures with full and clear information and that they are accurately and promptly onto the system.
Strengthen your professional network across retailers, distributors and wholesalers in given region increasing your visibility with customers and senior leaders alike.
Receiving of fresh linens from Hotel Laundry and store aside in the pantry for use by the housekeeping team. Store and maintain all cleaning equipment and ensure that they are in good working condition.
Perform cashier duties including operating the POS system, processing payments accurately through cash, card, and digital payment methods, issuing receipts, maintaining transaction records, and ensuring proper cash handling procedures
Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.