Healthcare Management
Patient Care
Medical Knowledge
Customer Service
Clinic Operations
Data Management
Computer Literacy
Inventory Management
Medicine
Proficient in Microsoft Office
Good organizational and time management skills
Strong attention to detail and accuracy
Good written and verbal communication skills
Ability to multitask and prioritize work effectively.
Responsible
reliable
and able to meet deadlines.
Positive attitude with a willingness to learn.
Good interpersonal skills and a team player.
Basic data entry and record management skills.
Able to maintain confidentiality and handle sensitive information professionally.
+10
Posted
a month ago
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Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
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Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.
Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
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To collect deposit from patient and issue official receipt attach with copy of condition of services which duly signed by the patient, next-of-kin or guarantor.
To send patient to respective ward if CCA is not available.
To refer patient to Emergency Department if patient come without any referral letter or not in good condition.
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