Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)
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Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates.
Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document draft for checking.
Improving customer service experience, create engaged customers and facilitate organic growth.
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Manage Sales from Enquiry to Delivery - Prepare quotations, proposals, tenders, and sales forecasts while coordinating with internal teams to ensure smooth project execution, after-sales support, and customer satisfaction.
Professional Development – Continuously build technical and industry knowledge through training, self-learning and engagement with principals.
Minimum Diploma/Bachelor’s Degree in Engineering (E&E, Mechatronics, Telecommunications), Physics, or related disciplines.
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Collaborate closely with marketing, sales, project management, and customer teams to support solution design, technical presentations, service delivery, and strategic business initiatives.
Participate in regional and global technical delivery projects, ensuring successful deployment, integration, and commissioning of Core Network solutions in accordance with customer requirements and industry best practices.
Promote and sell services to existing or potential clients which target to expand customer database.
Training and guidance will be provided.
Candidate must possess at least a Diploma, Bachelor’s Degree, preferable major in business administration, marketing, logistics and/or supply chain management or related fields.
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Promote and sell services to existing or potential clients which target to expand customer database.
Training and guidance will be provided.
Candidate must possess at least a Diploma, Bachelor’s Degree, preferable major in business administration, marketing, logistics and/or supply chain management or related fields.
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