Respond promptly, positively and professionally to customer enquiries within 24 hours and work closely with other departments to speed up collection procedure. Provide accurate advice on billing queries.
Relationship & Account Management-Build long-term relationships with clients, consultants, and industry partners-Support project handover after order award
Educate patients and their families about their health conditions, treatment plans, medication management, and preventive care strategies to empower them in managing their health.