YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.
Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.
YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.
Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.
A Functional Business Analyst who is Success-driven and Focused business analyst bringing extensive expertise of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specified needs.
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Job Objectives
A Functional Business Analyst who is Success-driven and Focused business analyst bringing extensive expertise of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specified needs.
The Functional Business Analyst must have expertise in the cards and unsecured domain and excellent stakeholder management capability with an extensive understanding of cards fraud functionality and fraud enterprise systems.
Key Responsibilities
Stakeholder and Communication Management:
Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning , risks and issues
Continually manage stakeholder expectations through governance processes
Deliver appropriate and effective executive level communication on capability and solutions
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The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
In this role, you'll lead cyber fraud investigations as part of a professional, cohesive, and growing team! The APAC-based Investigative Analyst will work with a U.S.based team and is responsible for detection and investigation of suspected cyber fraud attempts. You will also have opportunities to recommend program improvements and learn from the best!
- Contribute to analysis of metrics derived from reported incidents
- Contribute to process improvements within the Cyber Fraud Program
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