Be the Subject Matter Expert in Complyadvantage (Screening Tool), and support any enhancement/process related workflows.
Handle resolution of confirmed suspicious cases, including assisting to reach out to affected customers and internal teams for further investigation.
Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company's and users' interests
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• Effect ongoing engagement and alignment among the second line to support functioning of the CFCC Target Operating Model. In addition to BAU interaction, the successful candidate drives a monthly meeting among the second lines. To discharge this responsibility well, the successful candidate should be a subject matter expert in MAS 626 particularly from an advisory perspective.
• Provide cover for the multiple initiatives and engagements that the Country Head of FCC has to attend to. These include representations in external forums such as the various AML / CFT Industry Partnership (‘ACIP’) working groups and internal forums such as the Financial Crime Risk Committee (‘FCRC’), Executive Risk Committee (‘ERC’) and Board Risk Committee (‘BRC’). The FC Risk Specialist will also take an active part in the Singapore FCRC committee, both planning and discussion in the forum.
• Support the Head FCC to influence the adoption of necessary enhancements and measures following outcomes of the various initiatives and engagements as stated above. Given the Target Operating Model (‘TOM’) of Conduct, Financial Crime and Compliance (‘CFCC’), the successful candidate has to skilfully engage, assess and challenge the adoption by the first line where appropriate and primarily influence via fellow second line colleagues.
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Quality assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks. Lead root cause analysis, turn insights into improvements, and mitigate risks. Ensure quality standards are integrated into processes, tools, and initiatives. Understand impacts, focus on findings, and propose actions for better outcomes. Collaborate with other functions, offering expertise to enhance processes and elevate quality across the team and organization
Domain knowledge and expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team. Maintain a comprehensive understanding of our regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering and financial crime. Be able to represent the operational team processes and policies when working with internal auditing and testing parties. Retain an understanding of the wider Financial Crime and regulatory landscape and take on best practices to your team. Own operational incident management: from initial detection to response and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout. Be responsible for developing action plans, driving remediation efforts, and providing context and subject matter expertise during and after incidents. The Senior Lead supports product-related incident management, ensuring a response to all critical events.
Project management: Effectively Lead projects from start to finish, prioritizing tasks and maintaining documentation. Communicate milestones, address blockers, and delegate tasks while monitoring progress. Articulate project impact and value, and engage with stakeholders from technical teams to senior management. Negotiate and influence cross-functional teams to drive momentum and align with strategic goals.
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