You will identify and resolve electrical or mechanical problems with minimal assistance and develop potential sales and business opportunities through customer knowledge.
Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
Strengthen customer relationships by communicating clear technical recommendations, delivering acceptance testing, and ensuring work follows safety, ESD and quality standards. Manage spare parts records and provide ad hoc training to customer staff when required.
Resource and projects: Plan manpower, schedules, travel and on-call support across sites and regions, and support new product introductions and customer ramp-ups with Engineering, Applications, Manufacturing and Quality
Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.