Support and develop existing team members through structured on-the-job coaching and development plans
Foster cross-departmental communication, working closely with Front Office, Housekeeping, and Operations to ensure coordinated response to maintenance issues
Oversee all preventive and corrective maintenance across hotel and residential properties
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To deliver a performance level which achieves and goes beyond the KPI’s and SLA’s set down in the contract with the client.
Provide leadership, and ensure contractual commitments are met and exceeded.
Ensure that opportunities for the strategic development of the contract are explored, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
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To deliver a performance level which achieves and goes beyond the KPI’s and SLA’s set down in the contract with the client.
Provide leadership, and ensure contractual commitments are met and exceeded.
Ensure that opportunities for the strategic development of the contract are explored, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
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Produce monthly executive reports to clients. Maintain Data Center System
Technical Supervision of the operation, maintenance and repair of all general building facilities e.g. fire protection system, plumbing and sanitary, builders work, structural work, landscaping, pest control, cleaning services, lighting system, furniture, etc, supporting DC daily critical operation to both Keppel and clients.
Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
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Assist in developing and managing the facility management budget, tracking expenses, and preparing reports for management review.
Liaise with contractors and service providers, ensuring quality of service delivery and adherence to contractual obligations.
Collaborate with academic and administrative departments to optimize space utilization and support facility needs for special events and activities.
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Implement and continuously improve operational policies, procedures, and best practices across all sites.
Lead, mentor, and develop a team of operations and technical staff across the cluster, building a culture of technical excellence and continuous improvement.
Coordinate with shift teams to ensure seamless 24/7 coverage and effective handovers across all operational periods.
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Should possess hands-on operations knowledge on the critical facility systems and equipment especially during system trouble shooting.
Manage data center operation, maintenance, and oversee modification of all critical environment systems including mechanical, electrical, fire protection system and Building Monitoring System.
Accountable for the proper operations of command center. Ensuring the team deliver all tasks properly and professionally involving monitoring of building management system, incident management, problem management and change management.
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