Maintaining quality control: Ensure that the quality of food, beverages, and service provided meet the expectations of customers. Involve inspecting the stall to ensure cleanliness, tasting food and drink samples, and monitoring customer feedback.
Handling financial matters: Able to manage the finances effectively, including budgeting, tracking expenses, managing cash flow, and preparing financial reports.
Ensuring compliance with regulations: Ensure the stall operates in compliance with local health and safety regulations, food safety laws, and labour laws.
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Respond to customer inquiries and handle basic feedback or complaints politely
Making sure the Front counter is free from clutter and any files and/or paperwork, creating a clean and tidy environment for the Customer to view and experience when they place an order.
Operate POS system to process payments via cash, card, or e - wallets.
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Maintaining quality control: Ensure that the quality of food, beverages, and service provided meet the expectations of customers. Involve inspecting the stall to ensure cleanliness, tasting food and drink samples, and monitoring customer feedback.
Handling financial matters: Able to manage the finances effectively, including budgeting, tracking expenses, managing cash flow, and preparing financial reports.
Ensuring compliance with regulations: Ensure the stall operates in compliance with local health and safety regulations, food safety laws, and labour laws.
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Nurture supplier base, track local/international supply chains and trends, open up alternate procurement channels, work closely with team to develop an effective Procurement strategy for daily operations and future projects.
Work closely and co-ordinate with all cross-function teams, finance, operations and logistics team for smooth day-to-day procurement operations.
Planning and implementation of SOP to optimize efficiency of supply chain & procurement of regular purchases such as dry goods, ingredients, raw material, furniture, hardware and many more
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Coordinate with mall management; support the front line during peak hours
Lead the daily operations of a fast-food / casual-dining outlet at Sunway Square. You will run the floor, manage the team, and hit sales, service and hygiene standards.