Claims Processing: Review, verify, and process staff expense claims and reimbursements in compliance with internal policies.
Reconciliations & Closing: Conduct monthly bank reconciliations, maintain sub-ledgers, flag discrepancies, and assist with month-end and year-end closing procedures (including accruals and depreciation).
Inventory Monitoring: Assist in periodic inventory tracking, audit reconciliations, and reporting across multi-site operating units and central storage facilities.
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Coordinate product samples and ensure affiliates/creators clearly understand our campaign requirements, content guidelines, key messages, and deliverables.
Track each affiliates/creators collaboration status and ensure all agreed actions are completed on time.
Problem solving and understand the reasons behind delays or issues, find the right approach to encourage action, and keep the collaboration moving forward.
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Sales & Negotiation: Present tailored solutions, negotiate prices and terms, and secure sales agreements to close deals and achieve revenue goals.
CRM & Reporting: Maintain accurate and up-to-date records of sales activities, client interactions, and performance metrics within the company's CRM system.
Market Intelligence: Stay informed on industry trends, product updates, and competitor activities to maintain a competitive edge.
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Support project implementation across functions, subsidiaries and cross-functional teams, including planning, coordination, data-cleansing, milestones monitoring, follow-up and issue resolution.
Monitor implemented processes to ensure adherence to agreed standards, quality expectations and governance requirements.
Provide guidance, communication and training materials to users across supported countries where required.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Liaise with clients' marketing teams to coordinate promotional materials, sample deliveries, and ensure all marketing activities are accurately aligned with DKSH operations
Monitor stock levels, address near-expiry stock clearance, and manage high stock holding situations to maintain product availability and minimize wastage
Proactively establish and maintain effective workflows and communications to support concurrent project delivery across the product team
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Independently with minimal supervision and also be a good team player with strong interpersonal and collaboration skills where frequent collaboration across functional teams or company is necessary to achieve the desired results.
Good negotiation skills, articulate and able to relate to people at all levels.
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Support media relations efforts, including media monitoring, media engagement coordination and reporting on media coverage.
Assist in managing and growing the company's corporate LinkedIn presence through engaging and relevant content.
Provide communications support for Dutch Lady's nutrition education programmes, sustainability initiatives, community partnerships and purpose-led campaigns.
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