Liaise with carriers, shipping lines, airlines, trucking companies and other service providers to ensure shipment are transported safely and efficiently.
Monitor the progress of shipments and provide real-time updates to customers.
Address and resolve operational issues such as delays, damages, or discrepancies.
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Co-create and implement local recruitment and employer branding strategies with the TA Manager (HR Director in absence of the TA manager) in alignment with global TA guidelines.
Guide leaders on compensation benchmarks, assessment approaches, and sourcing strategies, especially for hard-to-fill roles.
Support the local activation of global TA strategies and tools, and adapt processes when legal, market, or volume-specific contexts require it.
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Compensation and Benefits: Assist in payroll preparation and ensure timely submission of statutory contributions (EPF, SOCSO, EIS, PCB); Manage employee benefits programs, including leave, insurance, and allowances.
Performance Management: Support the implementation of performance appraisal systems and monitor progress; Assist managers in setting KPIs and evaluating employee performance.
HR Administration: Maintain accurate employee records and manage HR documentation; Prepare and issue HR-related letters (e.g., offer letters, redesignation letters, termination letters).
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Optimize purchasing frequency and inventory costs to prevent material shortages and excess inventory.
Maintain and manage procurement contracts, purchase orders, and related documentation, ensuring all records are complete, accurate, and readily available for audit and traceability purposes.
Perform other procurement-related duties as assigned by management.
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