Handle incoming inquiries from potential and existing clients via phone, email, and in-person, providing prompt and professional responses and directing them to the appropriate sales representative.
Oversee and manage HR administrative functions, including employee onboarding, offboarding, maintaining accurate employee records, and ensuring compliance with labor laws and company policies.
Manage and optimize TikTok Live operations, including host briefing, sales mechanics, and live performance tracking; provide strategic recommendations to improve conversion.
Plan brand marketing activities including new product launch campaigns, festival promotions, livestream supporting promotion, offline tasting events and channel co-branding. Deliver publicity materials and communication timeline.
Collaborate with the admissions and academic teams to understand program offerings and target audience needs, translating these insights into effective marketing messages and campaigns.
Monitor, track, and evaluate campaign performance metrics, conversion rates, and ROI using advanced analytics tools to continuously refine strategies and maximize revenue.
Collaboration with Team: Work closely with the marketing and events team to brainstorm ideas, contribute to strategy discussions, and actively participate in team meetings.