Training and Support: Conduct user training sessions and prepare documentation to enable effective system usage. Provide post-go-live support and troubleshooting.
Collaboration: Work collaboratively with technical consultants, project managers, and client stakeholders throughout the entire implementation lifecycle.
Problem Solving: Identify, analyse, and resolve functional issues, providing practical and creative solutions to business challenges.
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Reporting & Shop Floor Visibility: Design, implement, and maintain SAP reporting dashboards and tools, including SAP Fiori apps, SAP Analytics Cloud, MRO Insight, and Spotfire, to provide real-time visibility into Gate 1 status and key performance indicators. Develop reports to monitor SOE status and help production teams identify delayed or pending closures.
Collaborative Relationships: Build strong collaborative relationships with SAP Super Users across Engineering, Production, Materials, Quality, and COM functions. Partner with business stakeholders to understand operational needs and lead SAP-related process improvement initiatives.
Global Collaboration: Collaborate with the global SAP Operations Support team and product teams to ensure timely resolutions to any transactional, data, or process issues encountered with SAP.
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Provide effort estimation, development planning, testing (sandbox/UAT), deployment, and post‑deployment support.
Troubleshoot production issues quickly with strong debugging/log analysis skills; drive root‑cause resolution and preventive fixes.
Work closely with internal stakeholders (Finance/Operations/IT) to validate requirements, conduct UAT, and ensure delivered changes address business needs.
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Assist in creating mock-ups, or logic decision flows to visualize digital solutions for stakeholder buy-in and approval.
Serve as the primary point of contact between GTPC department and technical partners (IT/ system vendors) during system configurations and enhancements.
Drive the tracking of business requirements, deliverables, system issues, timelines, risks, and dependencies to ensure projects remain on schedule and within scope.
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Provide effort estimation, development planning, testing (sandbox/UAT), deployment, and post‑deployment support.
Troubleshoot production issues quickly with strong debugging/log analysis skills; drive root‑cause resolution and preventive fixes.
Work closely with internal stakeholders (Finance/Operations/IT) to validate requirements, conduct UAT, and ensure delivered changes address business needs.
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Manage and coordinate resolutions of change requests and/or projects that may involves system enhancements and training requests
Manages mid-level management clients, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends and implements changes or alternate paths based upon performance and metrics.
Develops and makes presentations that could lead to expanded business opportunities. Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client.
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Provide effort estimation, development planning, testing (sandbox/UAT), deployment, and post‑deployment support.
Troubleshoot production issues quickly with strong debugging/log analysis skills; drive root‑cause resolution and preventive fixes.
Work closely with internal stakeholders (Finance/Operations/IT) to validate requirements, conduct UAT, and ensure delivered changes address business needs.
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At least 5 years of experience as SAP Consultant in SAP ERP 6.0 environment / S/4HANA in the following areas: Finance & Controlling (FICO) and Sales & Distribution (SD) and Project Systems (PS)
Bachelor’s or master’s degree in information technology, Computer Science, or in a related field. PHD is plus or an advantage.
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Administer system evaluation and testing phases (SIT and UAT) to verify functional accuracy and guarantee alignment with core business requirements.
Orchestrate project execution alongside business stakeholders to drive on-time delivery and achieve complete requirement fulfillment.
Compile operational performance reports to provide management with actionable insights on system health, incident trends, and issue resolution metrics.
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Participate in System Integration Testing, support User Acceptance Test, conduct key user and end user training; perform Regression Test for quarterly upgrade.
Support and create new Oracle Transaction BI Reports and BI Publisher Reports.
Identify opportunities for system enhancements that will deliver enhanced functionality and/or simplify users’ daily operational process.
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Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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Career Event Alerts: Be the first to know about virtual and in-person recruitment events, networking opportunities, and career development initiatives.
Drive Territory Performance: Execute sales and marketing plans to achieve targets and maximize market share within your assigned portfolio.
Deliver Commercial Results: Achieve sales, productivity, and performance goals while continuously identifying growth opportunities.
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Plan and manage weekly/monthly work schedules with Business Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Achieve SFE KPIs and effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
Keep abreast of competition, regulatory and market development, and update the information to the Company in a timely manner.
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