Act as EA/MA representative, spokesperson and champion in all areas, unique point of contact to solve client satisfaction issues with each member of the team
Support the KL GBS leadership team to promote and grow the GBS EA/MA programs
Build and maintain strong relationships with regional EAMA Managers and senior executives
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Supporting fee earners in their ancillary supervisory roles and with other business related requirements.
Supporting fee earners in the smooth running of the client/matter lifecycle, following documented procedures, and working closely with internal client on-boarding and compliance specialists to ensure all required information/documentation is obtained, issued and correctly stored on the Firm's systems.
Supporting the fee earners and supervising Legal PAs to ensure compliance with the Firm's documented compliance policy and guidelines, particularly around new matters, retainer letters, conflict checks, searches, CDD and KYC.
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Front Desk Supervisor (4 months): You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings.
More information about HRC International here.
The Battle House Renaissance Mobile Hotel & Spa is located in the heart of downtown, near an array of attractions such as the USS Alabama Battleship Memorial Park, Mobile Civic Center and Mobile Alabama Cruise Terminal. After an adventurous outing, treat yourself to a rejuvenating massage and facial at our full-service spa. Experience even more relaxation in our accommodations boasting Southern style, complimentary Wi-Fi, plush bedding and room service.
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Establish clear performance management across markets and channels, including traffic, conversion, AOV, UPT, CLV, CAC, inventory productivity, and service KPIs.
eCommerce & Omnichannel Strategy
Define and lead the EAP eCommerce and omnichannel strategy aligned to Levi’s global DTC-first ambition.
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Establish clear performance management across markets and channels, including traffic, conversion, AOV, UPT, CLV, CAC, inventory productivity, and service KPIs.
eCommerce & Omnichannel Strategy
Define and lead the EAP eCommerce and omnichannel strategy aligned to Levi’s global DTC-first ambition.
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