Organized
Time Management
Multitasking
Purchasing
Administration Management
Microsoft Office
SAP
Event Marketing
English Language
Mandarin
able to adapt fast pace working environment
willing to learn
participate in events (bookfair/bookfest)
promotion planning
liaise with marketing team for activities
Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
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Inventory and data management: to assist person-in-charge in monitoring and updating inventory records to ensure accurate real-time stock movement and outgoing inventory tracking to support smooth logistic operations.
Documentation management: maintain organized digital and physical filing system for invoices, shipping document, delivery orders, and proof of delivery to ensure accurate record keeping, document traceability, and audit compliance
ERP and system management: utilize ERP system and Microsoft excel to update and maintain shipment details, inventory transaction, stock movements, and order statuses while ensuring data accuracy, traceability, and smooth logistic operation.
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