Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems....
Carry our service work to the highest possible standard in line with JCI policy & procedures and industry recognised best practices.
Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense
Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis...
Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment
Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes...
Gain deep hands on experience in an Agile (Scrum) environment, collaborating with Product Owners, Developers, Business Analysts, Quality Assurance, and Solution Architects.
Build expertise in enterprise-grade contact center engineering, SIP telephony, cloud platform administration, vendor management, and integration architecture, creating a strong foundation for a career in IT infrastructure and cloud communications.
Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
Review inpsection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client....
To build and maintain strong relationships with all customers by maintaining regular calls and visits. Make formal presentations to customers and the industries as required.
To maintain the existing customers base and develop new customers base from time to time in order to have a continuous business expansion.
To obtain an effective understanding of York products and offers, to produce and supply quotations to suit customer requirements....
Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
Review inpsection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client....
Own or contribute to root-cause analysis, corrective actions and preventive improvements so recurring incidents are reduced rather than repeatedly worked around.
Participate in the APAC support and on-call roster, including planned extended-hours coverage for critical services during peak trading, major releases and business events when required.
Develop and deliver BAU fixes, small enhancements, automation and technical debt improvements using secure, maintainable engineering practices....
You will partner with Data Science to improve our ML infrastructure and feature engineering pipelines.
You will participate in technical discussions, code reviews, and design reviews with other engineering teams, providing constructive feedback and striving to raise the engineering bar.
You will write code that is reusable, scalable and testable, and collaborate with QA to ensure products are delivered on time, with high quality, and deployed stably....
Lead operations and incident response. Lead incident response and blameless post-mortems for partner-affecting issues without needing an incident commander. Go past the obvious cause to the underlying ones, such as earlier architectural choices, technical debt or how systems interact. Oversee rollout and rollback strategy for the team's systems, including feature flags, dual-running and shadow comparison for migrations.
Be the Engineering Owner for cross-team projects. Lead large projects involving several teams, for example moving partner channels onto new platforms or launching the Partner API in new markets. Define and break down requirements, map and resolve cross-team dependencies, and deliver safely to production.
Partner across departments and with external engineers. Work with PMs, EMs, Integration Support, Key Account Managers and partners' engineering teams to align and agree on technical and operational decisions. Bring partner and business context into design decisions....
You will end-to-end development of your team's products including ownership of the team's infrastructure using Terraform, building and scaling fullstack solutions, designing efficient web interfaces and performing root cause analysis investigations
You will be part of on-call for your team's products and services, and participate in post-mortems for any incidents
You will work with product managers, data analysts and product designers to implement products and features, and test their impact to business metrics....
You will lead technical discussions and architecture reviews within the engineering team, providing thoughtful feedback and driving decisions that improve system design
You will mentor and support junior engineers through code reviews, technical guidance, and knowledge sharing, fostering a culture of learning
You will ensure system robustness by implementing comprehensive monitoring, logging, and observability practices; identify and address performance bottlenecks...
Conduct equipment quality checks and ensure completed work meets appliance standards, customer-site requirements and company service standards.
Maintain assigned tools, service vehicle, work bay and workshop areas in safe, clean and orderly condition, applying good housekeeping practices.
Installations and final connections of commercial kitchen equipment and laundry machines, providing technical expertise and support to the installation team....