Assist in ensuring that the planned maintenance completion rate is maintained at a min 90%.
Electrical/Electronic Engineering or equivalent.
Experience of working in a technical service or test environment of Electrical/Electronic equipment essential UPS preferred or associated industries i.e. Power Electronics.
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Proven hands-on experience with one or more programming languages (Java & SpringBoot preferred), scripting language and CICD/DevOps tooling (GitLab, Terraform, EKS) using modern technologies.
Ability to take ownership, collaborate closely with cross-functional teams and communicate clearly in an agile environment.
Solid understanding of cloud security, resilience, and operational best practices.
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You will drive continuous improvement by managing "Project Stage Gates" and lessons-learned sessions, ensuring past insights are turned into future successes.
You will oversee non-conformance management (NCRs) and monitor financial quality metrics—such as Cost of Poor Quality (COPQ) and project savings—to keep the project on track.
You will manage site readiness and subcontractor quality, validating everything from civil works inspections to final documentation before it reaches the customer.
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Collaborate closely with the sales team to support strategic accounts and assist in qualifying business opportunities.
Analyze customer requirements and design suitable solutions, including preparing proposals and bill of materials (BOM).
Provide technical support throughout the sales cycle, including clarifying product features, advising on implementation, and ensuring tender compliance.
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Technical Authority: Act as the technical authority within the area of responsibility. Drive innovations and improve existing technologies. Creates innovative business solutions using ABAP and other technologies such as object oriented programming, reports, FI interfaces, Designs and develops reliable, sustainable, best practice HCM solutions aligned with customer requirements and expectations.
Consultation and Guidance: Provides expert level end to end business process consulting to internal customers, serving as the IT partner and provider at a Regional level for HR departments, Center of Excellence, and HR Services. Liaison with HR Operation and IT community to understand needs, develop IT-concepts and blueprints, implement systems solutions and evaluate success.
Optimization and Innovation: Actively contribute to the development and implementation of new strategies and technologies. Ensure optimization of HR-IT technical landscape, platforms and data flows, focusing on strategy, portfolio, architecture and roadmap.
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Technical Authority: Act as the technical authority within the area of responsibility. Drive innovations and improve existing technologies. Creates innovative business solutions using ABAP and other technologies such as object oriented programming, reports, FI interfaces, Designs and develops reliable, sustainable, best practice HCM solutions aligned with customer requirements and expectations.
Consultation and Guidance: Provides expert level end to end business process consulting to internal customers, serving as the IT partner and provider at a Regional level for HR departments, Center of Excellence, and HR Services. Liaison with HR Operation and IT community to understand needs, develop IT-concepts and blueprints, implement systems solutions and evaluate success.
Optimization and Innovation: Actively contribute to the development and implementation of new strategies and technologies. Ensure optimization of HR-IT technical landscape, platforms and data flows, focusing on strategy, portfolio, architecture and roadmap.
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Implement and optimize endpoint governance using Microsoft Intune, including configuration profiles, compliance policies, security baselines, and device‑lifecycle management.
Support directory, identity, and device policy integration using Entra ID (Azure AD), ensuring secure authentication, conditional access, and identity‑driven device posture.
Apply and tune Group Policy Objects (GPO) and MECM (Microsoft Endpoint Configuration Manager) for on‑premises and hybrid Windows endpoint management.
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Implement and optimize endpoint governance using Microsoft Intune, including configuration profiles, compliance policies, security baselines, and device‑lifecycle management.
Support directory, identity, and device policy integration using Entra ID (Azure AD), ensuring secure authentication, conditional access, and identity‑driven device posture.
Apply and tune Group Policy Objects (GPO) and MECM (Microsoft Endpoint Configuration Manager) for on‑premises and hybrid Windows endpoint management.
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Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation.
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