Intuitively understands different stakeholder perspectives and able to communicate in a way that builds trust, alignment, and strong working relationships across teams.
Embraces change and continuously evolves, staying ahead of platform developments, new tools, and industry shifts with a strong learning mindset.
Pays strong attention to detail while never losing sight of the bigger picture, ensuring excellence in execution while driving towards meaningful business outcomes.
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Proven hands-on experience with one or more programming languages (Java & SpringBoot preferred), scripting language and CICD/DevOps tooling (GitLab, Terraform, EKS) using modern technologies.
Ability to take ownership, collaborate closely with cross-functional teams and communicate clearly in an agile environment.
Solid understanding of cloud security, resilience, and operational best practices.
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Communicate, follow up with end users until resolution of the tasks given to meet the target given.
Responsible for the provisioning of IT Service Requests within the agreed SLA for local IT.
Focus on both the manual completion of open requests and continuously looking for opportunities to improve the process and remove manual effort in fulfilling requests, either via automation or simplify the process.
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Enforce security procedures in accordance with government regulations, corporate policies, and standard operating procedures.
Conduct scheduled visits to CelcomDigi premises and sites nationwide to audit, review, and assess physical security performance, including identifying opportunities for system enhancements.
Implement and support the design of security technology and digital initiatives, including developing, integrating, documenting, and enforcing standards and procedures, as well as assessing internal and partner-related risk exposures.
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