Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
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Lead the design process from concept development through to project completion, ensuring that design objectives are met within established timelines and budgets.
Coordinate with architects, contractors, and other project stakeholders to ensure seamless execution of design intent.
Participate in meetings, and project reviews, effectively communicating design concepts and progress updates.
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Corrective Maintenance Governance: Oversee end-to-end corrective maintenance by: 1. Validating SOW to ensure accurate root cause resolution without over-scoping. 2. Governing cost through BOQ review against market benchmarks and contract rate cards. 3. Managing CUW/PR/PO processes with budget control. 4. Ensuring IFM/vendor delivery, quality assurance, and formal sign-off (POR)
Preventive Maintenance and SLA Compliance: Ensure all preventive maintenance activities in strict adherence to SLA scope and frequency across electrical, cooling, fire protection, and standby power systems (UPS, DC system and generator set).
Vendor and IFM Partner Performance Governance: Monitor and enforce IFM/vendor performance against SLAs, KPIs, and contractual obligations, ensuring timely closure of issues, service quality, and continuous improvement.
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Assess vulnerabilities, lead system hardening, and design compensating controls for ICS/SCADA platforms
Collaborate with engineering, plant, and IT security teams to integrate OT security into operational processes
Bachelor’s degree in Engineering, Information Technology, Industrial Automation, or Cybersecurity; Master’s and/or relevant certifications are a plus: GICSP, GRID, ISA/IEC 62443 Cybersecurity Expert, CISSP
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Assess vulnerabilities, lead system hardening, and design compensating controls for ICS/SCADA platforms
Collaborate with engineering, plant, and IT security teams to integrate OT security into operational processes
Bachelor’s degree in Engineering, Information Technology, Industrial Automation, or Cybersecurity; Master’s and/or relevant certifications are a plus: GICSP, GRID, ISA/IEC 62443 Cybersecurity Expert, CISSP
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Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
...
Support the planning, execution, and delivery of R&D projects with a business unit for in-house or outsource development.
Execute partnerships with universities, industries, and government agencies to support collaborative research initiatives.
Prepare the R&D documentation for research activities, project developments, process optimizations, technical reports and presentations for internal and external stakeholders.
...
Manage, monitor and process (new / renewal) business, signage, Music and other relevant licenses requirements for all premises.
Manage, monitor and process payments for Quit Rent and Assessment Fees for all owned properties.
Create, Maintain and track all payment and its records including database via liaising with Finance to ensure full compliance to all authorities and landlords
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Manage, monitor and process (new / renewal) business, signage, Music and other relevant licenses requirements for all premises.
Manage, monitor and process payments for Quit Rent and Assessment Fees for all owned properties.
Create, Maintain and track all payment and its records including database via liaising with Finance to ensure full compliance to all authorities and landlords
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Collaborate Across IBM & Partners: Work with IBM client engineering, ecosystem partners, and marketing to co-create client solutions and execute campaigns.
Promote Modern Integration Practices: Guide clients on best practices such as API-first design, event-driven architecture, and cloud-native integration
Collaborate with hyperscalers (e.g., Azure, AWS,) for marketplace and co-sell motions
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Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation.
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