Monitor plant process parameters, assess equipment deviations, and implement corrective actions in consultation with leadership.
Support the implementation of improvement plans stemming from internal and external audits, as well as Root Cause Analyses (RCA).
Identify, manage, and ensure proper storage of critical spare parts, while maintaining accurate tool inventories and consumable monitoring systems.
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Stakeholder Engagement: Build strong relationships with site leaders and front-line employees to secure buy-in and drive change adoption.
Data-Driven Decision Making: Collect, analyze, and interpret complex data sets to inform recommendations, measure project impact, and present insights to diverse audiences.
Training and Capability Building: Deliver internal training programs to promote Lean Sigma principles. Mentor and coach teams to foster a culture of continuous improvement and self-sufficiency.
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Collaborate with the Technology Development (TD) team on project planning, engineering, and technical activities aligned with the technology roadmap.
Integrate with TD engineering and operations to fulfill NPI build requirements (checklists for NPI, materials, tooling, etc.) to meet qualification milestones.
Monitor daily NPI progress, including IPP/CtF capability improvement, yield enhancement, build movement, troubleshooting, and closed-loop problem solving.
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*After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customer's satisfaction, resolve technical product-related issues and write customer summary reports.*
Design, propose, and execute experiments with regards to quality improvements and process capability improvements.
Strongly participate in customer excursion works and add significant value to the overall corrective and preventive action process by utilizing relevant statistical methods.
Act as an internal statistical consultant to the engineers.
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