*After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customer's satisfaction, resolve technical product-related issues and write customer summary reports.*
Design, propose, and execute experiments with regards to quality improvements and process capability improvements.
Strongly participate in customer excursion works and add significant value to the overall corrective and preventive action process by utilizing relevant statistical methods.
Act as an internal statistical consultant to the engineers.
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• Ensure all Schedule Waste generated and disposed accordingly.
• To update daily HWM routine activity via WhatsApp to HWM Supervisor/Coordinator.
• To inform and report any Mixed Scheduled Waste or issue during collecting the Scheduled Waste or Disposing the Scheduled Waste to HWM Supervisor/Coordinator and System Owner respectively.
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Leads a project team of other manufacturing engineers and internal and outsourced manufacturing partners to develop and execute reliable, cost-effective and high-quality manufacturing solutions for moderately-complex products from new-product introduction through the end of the lifecycle.
Represents the manufacturing engineering team for all phases of larger and more- complex development and manufacturing projects.
Provides guidance and mentoring to less-experienced staff members.
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