Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
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Social Media Marketing
Content Creation
Email Marketing
Market Research
Campaign Management
Customer Relationship Management
Data Analysis
Communication Skills
Team Collaboration
Time Management
Organizational Skills
Attention to Detail
Job ResponsibilitiesPromote and sell baking ingredients, frozen food and other food-supply products.Visit existing customers regularly to maintain good business relationships.Develop new customers, including bakeries, cafés, restaurants, manufacturers and retailers.Understand customers’ requirements and recommend suitable products.Prepare quotations, take orders and follow up until delivery is completed.Achieve monthly sales, collection and new-customer targets.Follow up on customer payments and overdue accounts according to company credit terms.Monitor customers’ purchasing patterns and recommend suitable promotions or new products.Coordinate with Purchasing, Invoicing, Warehouse and Logistics on stock availability and delivery arrangements.Handle customer feedback, product complaints, returns and credit-note requests promptly.Monitor competitors’ products, pricing and market activities.Submit daily customer-visit reports, weekly sales updates and monthly sales forecasts.Ensure all selling prices, discounts and credit terms are approved according to company policy.
RequirementsMinimum SPM, Diploma or equivalent.Sales experience in baking ingredients, food service, FMCG or wholesale distribution is preferred.Good communication, negotiation and customer-service skills.Able to communicate in Mandarin, Bahasa Malaysia and English.Self-motivated, responsible and able to achieve sales targets.Possess a valid driving licence and own transport.Willing to travel and visit customers within the assigned sales area.Basic knowledge of Microsoft Excel, WhatsApp and ERP systems is an advantage.Key Performance IndicatorsMonthly sales achievementGross profit marginCustomer payment collectionNumber of new active customersExisting customer retention and repeat ordersOverdue debt controlCustomer visit and follow-up completionAccuracy of sales forecasts and reportsPreferred Candidate
A proactive and disciplined salesperson who can build strong customer relationships, grow sales responsibly and work closely with the operations team to ensure smooth order fulfilment and payment collection.
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Waktu bekerja: Isnin - Sabtu, 9 pagi hingga 5:30 petang.
Memiliki sekurang-kurangnya Diploma, Ijazah Sarjana Muda atau kelayakan yang setaraf dengannya dalam bidang Pemasaran, Pengurusan Perniagaan, Komunikasi Massa, Multimedia, atau bidang-bidang lain yang berkaitan.
Manfaat: Potensi pendapatan RM2,500+ (Gaji & Komisen) Bonus tahunan (sebelum Hari Raya) Elaun kehadiran & tambahan (selepas 3 bulan probation) & Percutian syarikat tahunan.
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You own the thinking behind our clients’ Klaviyo accounts. You decide what each account needs, you write the brief, you check the build, and you prove the result with data. You work with a Klaviyo builder who configures flows and segments, and with a design team that produces the emails. You report to the Klaviyo Practice Lead, who owns the client relationships.
This is a strategy and analytics role first. It is not a full time build role, but you must be able to build.