Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Inventory Management
Order Fulfillment
Receiving Shipments
Warehouse Operations
Forklift Operation
Team Collaboration
Team Collaboration
Team Collaboration
Stocking
Warehouse Operations
Inventory Management
Dispatch Coordination
Logistics Support
Order Fulfillment
Stock Control
Team Collaboration
Team Collaboration
Data Entry
Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
...
Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales
Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
...
Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales
Maintain a safe and healthy work environment by establishing and enforcing standards, procedures, and compliance with legal and safety regulations.
Assist in managing warehouse personnel, including recruitment support, supervision, work scheduling, training, development, motivation, discipline, and performance evaluation.
Assist in inventory control by conducting physical stock counts and reconciling with system data to ensure inventory accuracy
...
Inventory Management
Warehouse Operations
Team Leadership
Logistics Coordination
Stock Control
Process Improvement
Workplace Safety
Order Fulfillment
Staff Supervision
Supply Chain
Conduct effective communication: one/one, team briefing/motivation, appraisal behaviour management from coaching and constructive feedback, counselling, conflict resolution, warning to contract ending etc
Motivate, recognize, empower and challenge the team on a daily basis (both quantitative and qualitative aspects)
Plan manpower in advance through: monthly/weekly rosters, leaves etc to ensure operational capacity is not compromised at outlets even during seasonal peak timings
...
Customer Service
Inventory Management
Team Leadership
Merchandising
Point of Sale (POS) Systems
Stock Control
Product Knowledge
Communication Skills
Problem-Solving
Problem-Solving
Problem-Solving
Sales