Reporting and Review: Regularly prepare and submit periodic review reports containing sales data and financial status to management.
Customer Satisfaction Monitoring: Closely monitor customer satisfaction to ensure the establishment of long-term, trusting relationships with customers.
Complaints and After-Sales Follow-up: Handle all customer inquiries and complaints properly and professionally, ensuring all issues are thoroughly followed up and resolved.
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Handle Accounts Receivable, including issuing invoices, managing customer queries related to invoices, and recording related transactions in the system.
Assist management in preparing weekly cash flow reports.
Assist in month-end closing transactions and communicate with the Headquarters.
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